Privacy Policy

30th January 2025

The Nourished Gut Clinic ("we," "our," or "us") operates the website http://www.nourishedgutclinic.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. If you have any questions about this policy, please contact us at:

Contact:
Email: [email protected]

1. Purpose of This Privacy Policy

This Privacy Policy outlines:

• The types of personal data we collect;
• How we use the collected data;
• Who has access to your information;
• Your rights as a user of our Site; and
• Our cookie policy.

This Privacy Policy applies alongside our Site's Terms and Conditions.

2. Consent

By using our Site, you consent to:

• The terms outlined in this Privacy Policy; and
• The collection, use, and retention of your personal data as described below.

3. Personal Data We Collect

We only collect data necessary to fulfill the purposes outlined in this Privacy Policy. No additional data will be collected without notifying you first.

Data collected manually:
When you perform specific actions on our Site, such as making a purchase or creating an account, we may collect the following personal information:

• Full name;
• Email address;
• Phone number;
• Payment details.

How we collect your data:

• When you make a purchase or register an account on our Site.

4. How We Use Your Data

The personal data collected on our Site will be used for the following purposes:

• To provide and improve our services;
• To communicate with you regarding inquiries, orders, and updates;
• To personalise your experience on our Site;
• For marketing purposes, with your consent.

We will not use your data for purposes beyond those disclosed here without your explicit consent.

5. Who We Share Your Data With

Internal Access:
Your data may be accessed by authorised members of our team who require it to fulfill the purposes listed above.

Third-Party Service Providers:
We may share limited data with trusted third parties, such as:

• Marketing partners – to deliver targeted advertising based on your activity on our Site;
• Payment processors – to securely process transactions.

We ensure that these third parties are bound by confidentiality agreements and only access the data necessary to perform their functions.

Other Disclosures:
We will not sell or share your personal data, except in the following cases:

• If required by law or legal proceedings;
• To protect our legal rights;
• In the event of a business sale or acquisition.

Please note that we are not responsible for the privacy practices of third-party websites linked from our Site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected. Once this purpose is achieved, your data will be securely deleted unless legal obligations require us to retain it longer.

You will be informed if data is kept beyond this period.

7. How We Protect Your Data

We implement industry-standard security measures to protect your personal data, including:

• Secure server storage;
• Encryption of sensitive data;
• Strict access controls for authorized personnel only.

While we take all reasonable measures to protect your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security but will take all reasonable precautions.

8. Children’s Privacy

We do not knowingly collect personal information from children under 16 years of age. If we become aware that such information has been collected, it will be deleted promptly. If you believe a child has provided us with their personal data, please contact us.

9. Your Rights

As a user, you have the right to:

• Request access to your personal data;
• Request correction or deletion of your data;
• Withdraw your consent for data processing at any time;
• Opt-out of marketing communications.

To exercise these rights, please contact us at [email protected].

10. How to Opt-Out of Data Collection

You may opt-out of data collection and marketing communications by:

• Clicking the “unsubscribe” link at the bottom of our emails;
• Adjusting your email preferences in your account settings.

11. Cookie Policy

Cookies are small data files stored on your device to improve user experience.

We use the following types of cookies:

• Functional Cookies: To remember your preferences for future visits.
• Analytical Cookies: To track and analyse how you interact with our Site.
• Targeting Cookies: To tailor advertisements and content to your interests.
• Third-Party Cookies: Used for advertising and analytics by third-party service providers.

You can control or disable cookies through your browser settings, though this may impact site functionality.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal changes or updates to our practices. When updates occur, we will revise the "Effective Date" at the top of this page.

We encourage users to review this page periodically for any changes. Significant updates may be communicated via email.

13. Contact Us

If you have any questions, concerns, or requests related to your personal data, please contact our Privacy Officer:

The Nourished Gut Clinic
Email: [email protected]